Lamar’s Bug List
1. When a customer service representative does not look at
you when speaking face-to-face with you
(Bad customer service training, indifferent attitude)
2. When an establishment runs the AC in the middle of winter
(The thermostat is set by corporate and requires a high-level
manager to change it)
3. When a restaurant runs out of hand soap in the restrooms
(especially the mens room)
(Employees are not monitoring the facilities)
4. When you call to make a doctor’s appointment, and no one
answers the phone
(The office is busy, personnel are eating lunch)
5. When an item you purchase is so well packaged that you
cannot open the package without possibly damaging the contents
(The material is too thick)
6. When there is a lack of signage in a construction zone
and cars are traveling at a high rate of speed
(Poor planning by construction company)
7. When you buy ice cream at the supermarket and it is not
completely frozen
(The freezers are set at the wrong temperature)
8. When you receive an unsolicited phone call and you are on
the do-not-call list
(The do-not-call database list is outdated, solicitors
don’t care)
9. When your cable company will not give you the same deal
that it to new customers unless you threaten to leave
(The company’s cost analysis justifies not offering current
customers a discount)
10. When the food you order doesn’t look anything like the
picture in the menu
(The food on a menu is staged)
11. When I’m using my cell phone as a hotspot and the signal
drops and I have to put the information in again
(The weather, metal in the roof)
12. When an $900 energy-efficient washer barely gets your
clothes clean
(Bad design)
13. When the ink on a receipt fades even if it is stored
properly
(The ink does not have enough pigment in it)
14. When a parking space is so narrow that a regular size car
cannot fit
(Cars are smaller than in the past)
15. When a student is charge interest on a student loan, any
amount of interest
(A misuse of governmental power)
16. That Chick-fil-A uses MSG in their food
(To sell more food because it taste better)
17. When Apple comes out with an iphone that is marginally
better and still charges an arm and a leg for it
(To sell more iphones)
18. When a group of lawyers that sued Equifax get $77 million
and each consumer affected will probably receive no more than a free credit
monitoring service
(Current tort law)
19. When the hot coffee served at Starbucks is lukewarm at
best
(The company does not want to be sued like McDonald’s)
20. When many restaurants throw out perfectly good food
(People are quick to sue, so business waste a lot of resources)
20. When many restaurants throw out perfectly good food
(People are quick to sue, so business waste a lot of resources)
This assignment was a little harder than I thought it
would be. The first 5-10 were easy to come up with, but I had to think about the
rest because I did not want to repeat myself. I’m sure that in the future I
will be able to see more bugs in daily life.
Hey Lamar,
ReplyDeleteI find number 13 to be relatable to me as well. My apartment walls are also very thin and almost everything that goes on outside is heard. It gets particularly annoying when helicopters fly by. Which happens pretty often considering i live very close to the Shands helicopter landing base.
Hi Lamar,
ReplyDeleteI also wrote about number five. I find that packages that are 'kid-proof' are so thick that they are just entirely customer proof. If we are not alone in this irritation, maybe someone will eventually innovate on the idea (it may even be either of us). The other items on your list are also relatable and occur frequently here in Gainesville. The most significant to me was the Chick-fil-A problem, as college students love to eat there and I can't because I am allergic to MSG. Perhaps they could release a tasty product without MSG?
Hey Lamar,
ReplyDeleteI really enjoyed reading your blog post. I found that we had a lot of similarities between our bug's list, especially number 4, 14, and 11. We all experience these minor inconvenience in our day-to-day lives and you did an excellent job in finding those minor inconveniences. I completely agree with your reflection and the level of surprising difficulty this assignment entailed. Overall, excellent blog post!!
Thanks for your comments, I'm glad I'm not the only one.
ReplyDelete